A significant part of my job is tech support. So, I raised a ticket for one of my users with a helpdesk in forn parts. A little while later I get an email saying that the ticket has been cancelled. No details, of course. So I ring up and ask why. It's been referred to local staff, i.e. me. Who logged the call in the first place. Sheesh!
But rest assured, I screw up too. But that's a story for a few months' time.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment